Milkshake Factory – downtown

Our family has been making premium chocolates since 1914. From signature salted caramels, decadent terrapins and a wide variety of chocolate barks, you will find an assortment of freshly-made chocolates to enjoy, share, or give as gifts.

MilkShake Factory Downtown is located on the first floor of PNC Plaza with the main store entrance located off Fifth Avenue within walking distance of PPG Paints Arena and Market Square. At MilkShake Factory our motto is treat yourself to the simple joys in life, we want each visit to start and end with a smile. Our team in Downtown Pittsburgh is serving up handspun milkshakes made with homemade ice cream alongside our legacy gourmet chocolate. Enjoy our signature Chocolatier milkshake, dairy free options, chocolate covered fresh strawberries, chocolate bark varieties and more!  Check the website for other locations in and around Pittsburgh.